The "Know your customer" Questionnaire defined by the internal legal acts of the bank, as well as the basis of the information disclosed under the latter (for example, lease, property purchase and sale, service provision agreement, dividend distribution decisions, etc., as well as account statements for the last 6 months from which cash was withdrawn are funds).
When the amount of transaction is equal or exceeding AMD 100,000 (four hundred thousand) and the customer does not provide ID
In case of possible exceeds of currency/cashless gold/ limits of open positions of standardized bullions of precious metals (regulatory and in case of being set by ALCO) by the Bank
When it is impossible to hedge the transaction
The bank exchanges old or damaged coins with suitable coins.