Sign in AEB Online
AEB ONLINE
vPOS

vPOS

All the benefits of accepting online payments in one place

vPOS is a payment tool integrated in the website or application, through which the cardholders can make online payments in online trading points

Advantages
Receive the money within one working day
Receive the money within one working day

Depositing the amount of certified transactions to the bank account of the organization within 1 business day

Follow the progress of transactions
Follow the progress of transactions

Ability to monitor executed, frozen or rejected transactions via the appropriate software of vPOS terminal

Be safe
Be safe

ATMs replenished with 3D Secure and Secure Code security systems

24/7
24/7

Acceptance of online payments and providing support 24/7

Conditions and tariffs
General information

For registration of the vPOS service terminal, the Company Director must submit an application for virtual terminal registration, providing the Bank with the website/application URL (domain), real IP address, and account number. In case of absence of an AMD account with the Bank, the Bank shall open a free AMD bank account for vPOS terminals.

Within up to 10 business days after receiving the Merchant Point’s application, provided that the documents and conditions required by the Bank are fulfilled, a relevant service agreement shall be concluded between the Bank and the customer.

The Bank shall provide the customer with test (Test) integration data generated by the processing company “Armenian Card” (ArCa), and only after integration and written and/or official email confirmation from the customer shall it provide the live (Real) environment data.

For activation of the vPOS service, the Merchant Point shall provide the Bank with the website/application URL (domain) and real IP address. The address must be secured with the HTTPS protocol, the domain must be registered in the Republic of Armenia, and the website/application must include mandatory information such as payment procedure, liability scope, and complaint handling procedures, or all of them together (Policy, Terms & Conditions).

vPOS terminals are registered by the Bank for transaction execution with 3D Secure authentication under ArCa 3D Secure, Mastercard SecureCode, and Visa Secure systems. In case the customer does not wish their website/application transactions to be performed with 3D Secure authentication, they shall submit an undertaking stating that in case of a chargeback and absence of sufficient funds on the vPOS account, they will ensure reimbursement of the refunded amount within 3 business days.

The Bank does not charge an activation or service fee for the vPOS service.

The Merchant Point shall ensure:

  • operation of the POS terminal on the website in accordance with the Bank’s agreed procedure, and shall not change the website address without the Bank’s consent; the website must be registered (domain) in the Republic of Armenia and must include the company’s operational policy, liability scope, and complaint handling procedures (Policy, Terms & Conditions);
  • uninterrupted operation of the website and continuous connection with the processing center, and in case of disruption, immediate notification to the Bank and taking necessary measures to restore it;
  • proper storage of transaction information (full details of goods/services provided and their basis) for at least 1 (one) year from the transaction date, and submission to the Bank within three banking days upon request;
  • refund to the Cardholder due to service refusal, transaction invalidity, or any other reason exclusively through returning the transaction amount to the Bank;
  • not to install payment terminals belonging to other financial institutions on the website without informing the Bank.
 

The Bank’s commission for each transaction made via vPOS at the Service Outlet amounts to:

By transaction type

For transactions carried out by cards of Armenian Card (ArCa) payment system

For card transactions of Local (issued by RA banks) cards of Visa and MasterCard payment systems

For card transactions of foreign international (not issued by RA banks) cards of Visa and MasterCard card systems

Size of maximum commission fee

 

1.2%

 

2.3%

 

3%

If the total turnover generated through the vPOS terminal by the trade and service point does not reach at least AMD 1,000,000 over a consecutive period of 180 days or more, the Bank is entitled to unilaterally terminate the vPOS terminal service.

Depending on the Service Point’s turnover and the specifics of its sector, the above-mentioned tariffs are subject to reduction.

The Service Point shall pay the Bank’s commissions at the time the transaction amount is credited to the bank account maintained with the Bank.

No commission is charged for cash withdrawal from the Service Point’s bank account for cashless payments made via Virtual POS.

The client- the head of a legal entity (or sole proprietor) - must visit the Bank’s head office or a branch in order to submit the relevant application and open an account for the installation or activation of a virtual POS payment terminal, presenting the documents required for account opening. The list of required documents for account opening can be found here (link).

For the purposes of customer due diligence as defined by the Law of the Republic of Armenia on Combating Money Laundering and Terrorism Financing, the Bank may, based on the “Know Your Customer” (KYC) principle, request additional documents or information, as well as ask further questions during verbal communication with the customer.

Under the Foreign Account Tax Compliance Act (FATCA), in order to determine whether the Bank’s customer is a U.S. taxpayer, the Bank may also collect additional information.

he Merchant Point shall refund the Cardholder / payment initiator in case of transaction invalidity or any other grounds exclusively through the return of the transaction amount to the Bank.

The Bank’s Virtual POS service information summary is available here.

The services are provided to individual entrepreneurs and legal entities.

In case of temporary or permanent suspension of the service, the Bank shall publish a relevant notice.

“Your Financial Guide” — www.fininfo.am — is an electronic system that facilitates the search and comparison of financial services offered to individuals and helps them choose the most suitable option.

The Merchant Point shall have the right to request the Bank to ensure the uninterrupted operation of the POS terminal, to take measures for the prompt elimination of any malfunctions in case of disruptions, and to perform necessary software updates of the POS terminal.

The forms and procedures of communication between the Parties shall be defined by the Agreement or by mutual consent of the Parties.

 

The Merchant Point shall have the right to unilaterally terminate the Agreement with the Bank by giving 30 (thirty) days’ prior notice to the Bank and by fully fulfilling all its obligations and payments to the Bank by the date of termination of the Agreement.

In case of disclosure of confidential information to third parties by the Merchant Point, the Merchant Point shall pay a penalty to the Bank in the amount of one hundred times the statutory minimum wage and shall fully compensate all damages incurred by the Bank as a result thereof.

The Merchant Point shall be obliged to notify the Bank in writing in case of suspension of the website/application, change of URL address, suspension of the domain, and/or termination of activity.

Updated: 15/05/2026 12:11