• Answering the customers calls
• Receiving and processing callback requests through the Bank's website, responding to messages sent to the Bank's website, Facebook, and Instagram pages
• Providing information to customers regarding the services and products offered by the Bank and implementation of sales
• Compilation of proposals on tariff and interest rate policy of the Bank’s products and services and submission to the Head of Division
• Participation to other activities of the Division
• Integrity and reliability
• Communication skills
• Service skills
• Ability to ensure the necessary quantity of work
• Excellent analytical thinking skills
• Team-working skills
• Cooperation and negotiation skills
• Initiative and Decisiveness
• Ability to solve business problems
• Flexibility
• Ability to work under pressure
• Punctuality
Higher education
Work experience in the banking sector will be considered an advantage
Good knowledge of MS Office software
Armenian- excellent, English and Russian- good
Applicants may send their CVs to hrm@aeb.am attaching a photo and indicating their full name and the title of the vacancy in the subject line.
Only shortlisted candidates will be contacted for an interview.
Phone: 010-510-910 (Extensions: 9605, 9661 /HR and Educational Programs Department/)